(801) 671-3393 val@designbykbc.com

KBC Design Center – Privacy Policy

Effective Date: May 27, 2026

KBC Design Center (“KBC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us through www.designbykbc.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, submit forms, communicate with us, or use our services.

By using this Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Address or project location

  • Project details or remodeling inquiries

  • Any information submitted through contact forms, quote requests, scheduling forms, or communications with us

Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website

  • Approximate geographic location

  • Cookies and analytics data

2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and estimate requests

  • Schedule consultations or appointments

  • Provide remodeling or countertop services

  • Communicate regarding projects or customer support

  • Send marketing or promotional communications

  • Improve Website performance and user experience

  • Analyze Website traffic and visitor behavior

  • Protect Website security and prevent fraud

  • Comply with legal obligations

3. Text Messages & Communications

If you provide your phone number, you consent to receive calls and text messages from KBC Design Center regarding your inquiry, appointments, services, promotions, or project updates.

Message and data rates may apply depending on your mobile carrier.

You may opt out of marketing text messages at any time by replying STOP or contacting us directly.

Consent to receive text messages is not a condition of purchase.

4. Cookies & Tracking Technologies

Our Website may use cookies, pixels, analytics tools, and similar tracking technologies to improve functionality and understand user behavior.

These technologies may be provided by third-party services such as:

  • Google Analytics

  • Meta/Facebook

  • Advertising or remarketing platforms

  • CRM or lead management systems

You can modify your browser settings to disable cookies; however, some Website functionality may be affected.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party service providers who help us operate our business or Website, including:

  • Website hosting providers

  • CRM and lead management platforms

  • Email and SMS communication providers

  • Analytics providers

  • Payment or financing providers

  • Contractors or service partners involved in your project

We may also disclose information:

  • when required by law,

  • to protect our legal rights,

  • to investigate fraud or security issues, or

  • in connection with a business transfer or sale.

6. Third-Party Websites

Our Website may contain links to third-party websites, social media platforms, financing providers, or external services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We may retain your information for as long as necessary to:

  • provide services,

  • comply with legal obligations,

  • resolve disputes,

  • enforce agreements, or

  • maintain business records.

9. Children’s Privacy

This Website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

If we become aware that information has been submitted by a child under 13, we will take reasonable steps to delete it.

10. Your Rights & Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including:

  • requesting access to your information,

  • requesting correction or deletion,

  • opting out of marketing communications, or

  • requesting limitations on certain uses of your information.

To make a request, please contact us through our Website.

11. Utah Residents & U.S. Users

This Website is intended for users located in the United States. Information collected through the Website may be processed and stored in the United States.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

13. Contact Us

KBC Design Center
Website: www.designbykbc.com

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Website contact form or by phone.